Logging in with Plex IAM - Plex ERP Customers
IAM stands for Identity and Access Management, and it helps to solve our shared authentication concerns across the Plex product offerings. By transitioning to Plex IAM, you will be able to access DemandCaster and other Plex related sites (e.g. internal documentation page) via single sign on button - Plex IAM.
Customers will require Plex IAM to be enabled in their Plex account as a pre-requisite.
New customers will require their DC accounts to be provisioned to support IAM. This can happen at any time and must be completed by support.
Please note that the standard login sign in will not work anymore after you successfully transition to IAM. We will still keep the two fields with Username and Password to finalize the migration of all our clients to IAM. The two fields (Username and Password) planned to be removed in the future. In case you successfully migrate to IAM, but then will try to log in to DemandCaster the traditional way using your old credentials, they system will not let you. After migration to IAM, you would need to login by clicking on Plex IAM.
Logging in to DemandCaster the first time
Assuming your company has already been provisioned with Plex IAM, click the Plex IAM button on the log in page.
This process will automatically create your DemandCaster user account and assign the standard user permissions created by your administrator.
Enter Password or use Azure to Authenticate
If your account is connected to Microsoft Azure, click the Windows button otherwise Enter your password.
If authenticating via Microsoft Azure, follow the required steps.
Enter your email
This is required to receive reports and other notifications and click save.
Your account is now created and assigned a default set of permissions. Please contact your administrator if you require a different set of permissions.
You may now click on any of the menu items to browse the system.
Your account will be assigned to a default set of permissions. If you requires a different set of permissions, please reach out to your administrator.
Please use Plex IAM login button only after the successful transition to access DemandCaster. Plan for the future is to shut down the current public documentation page: documentation.demandcaster.com. The release notes will be posted in the Community, and the internal documentation site will be accessible via Plex IAM login only.
Existing Users
The next time you need to log in, click Plex IAM and you will be logged right in.
The system will request you to link your existing account. Please choose 'Link existing DC account', enter your standard login credentials and click 'Save'. If any issues, please email to [email protected]
Now with Plex IAM login, you will be able to access Plex associated applications, e.g. you will be able to login to our internal documentation site, which we will be updating with detailed examples and videos. Plan for the future is to shut down the current public documentation page: documentation.demandcaster.com. The release notes will be posted in the Community, and the internal documentation site will be accessible via Plex IAM login only.
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